What Our Brides Say About Us...
![]() |
Terry and Bridal & Formal For the record, I had previously classified wedding dress shopping as one of my least favorite parts of the wedding planning, and the wonderful people in your store last night completely changed my mind about the entire process. The dress is gorgeous, and your sales people were amazingly helpful and friendly. For the first time, I really did feel like I was shopping for "my" day, and the salesperson (Terry, in this case) was really listening to what I said when I explained my likes and dislikes. She was able to pull a number of gowns in my exact style, though I went with the one I had emailed about earlier in the day. The sales manager, as well, was just as helpful in guiding me to purchase the correct size and color. I will eagerly recommend your store to my friends who are also getting married soon (and there are quite a few)! Thank you again for such a positive experience. Your store truly is one-of-a-kind. ~Sincerely, Catie H |
I just wanted to write and let you know how great my experience was at your store. My sales consultant was Sally and she was great at finding dresses that fit my style and was very efficient when it came to changing the dresses. She seemed to be in touch with what I wanted and was more concerned with my wishes than anything else. I found the most beautiful dress that fits me perfectly and to top it all off it was off the 199$ rack. It had everything I wanted in a dress including style, color, and pink beads. The store is run very smoothly and I will for sure be bringing my bridesmaids to your store for their dresses. ~Thanks so much ~Michelle B |
Just wanted to tell you about the experience I had today at your shop. Allison was AWESOME! thank you for my dream dress! ~Beth D. |
Dear manager I wanted to express my heartfelt thanks for the expert attention and quality of services afforded by your entire store and, most especially from Sally C. our bridal consultant. Sally was the perfect consultant for my daughter: young, enthusiastic, knowledgeable about style, designer, body style and the creation of the perfect match between bride and dress. This is such and important day in the life of a young woman and Sally contributed to making it one of the most special days of our lives. We presented pictures and style numbers and Sally led us into the room of every woman's dreams; rows of designer gowns, each more beautiful than the next. The only difficult part was choosing the perfect dress from every other perfect dress! Sally was infinitely patient- complimentary without influencing, tactful and professional. To enhance the experience Sally created my daughter's wedding hairstyle in 5 minutes and matched jewelry perfectly to the dress. In the end Sally gleaned the style that matched my daughter’s dreams and figure and present a choice that won her heart! A beautiful Vera Wang went home with us and she made one young woman very happy. Your prices were remarkable, your service outstanding. I cannot thank you enough for the experience and its gorgeous result. I would recommend your establishment highly to anyone. In fact, i cannot imagine a future bride being foolish enough to go anywhere else! Very Sincerely ~Ellen & Abby W. |
Mama and I fought through slippery sleet and dingy black snow and found our way to Bridal and Formal in Cincinnati. I was looking forward to getting the “trying-dress-after-dress-after-dress” thing over with so we could have lunch and visit the art museum… In Mama-like fashion, we were way too early… we sat in the car for a little while, but then went to stand outside for a few minutes to wait until they opened. Instead of letting us freeze into slush, a girl who works there opened a side door and sneaked us in. Whew. We thawed for a bit… But then, Shelly, the manager, who was supposed to help us, was late due to weather… so another woman became my consultant. Her name is Cynthia and she was the most fabulous saleslady I’ve ever met. I don’t know if she was sincere or just good at her job (although i think she must have been), she made me feel like a princess the whole time we were there. First she found out what I like (texture) and what I don’t like (sparkles) and pulled some beautiful dresses from the racks. Surprisingly, she picked out 7 or 8 dresses I would have picked for myself… which was nice because i didn’t want to dig through 4000 dresses to find the few i wanted to try on! After we found 10 (mama picked a few i loved, too), Cynthia (all 5 feet of her) grabbed all the dresses up in her arms and staggered into the back where there was gigantic fitting room waiting for me. I was excited until i counted all the mirrors… the room was a ‘community’ fitting room with enough space for 8-soon-to-be-mrs.’s… i do not like changing in front of strangers and she immediately saw that on my face and took me to a little room to change into the special things you have to wear when you’re trying on wedding gowns. When I cam back, there were 4 other brides in there, all open and free and stripped down to their skivvies. I was glad I changed in private. It was nuts. Too many butt cheeks for one day. Seriously… I got to the mirror it was time for dress number one… dress one was very… then dress two… then dress three… then… i wanted to hug her but i couldn’t get over to her before all the women who worked there. first a blonde lady gave her a hug and then Cynthia, and then someone else brought her tissues… it was so sweet to see them taking care of my mama for me… I looked in the mirror for the first time AFTER i saw mama’s reaction and i’ll be honest, i thought… “ooh… J-Lo…” i loved the shape of the dress and how it wraps and feels and moves… Cynthia came over and whispered in my ear exactly what i was thinking, “Girl, it gives you some J-Lo booty.” It was actually at this silly moment that I knew it was the one. And then when I didn’t want to take it off… and then when I realized I didn’t have to try anything else on… haha. So we bought it… a beautiful ivory dress from Barcelona… it will be here in 6 months… and i’m stoked. here’s to hating dresses but loving my bridal gown. whoo hoo! ~Pam B. |
My name is Monika L and I am a first time bride. I went into your store on Febuary 9,2008 with the same nerves as most brides have and Tracie P was assigned to me too help with the process of choosing a dress. All I can say is thank God for her. She was awesome, fun and so helpful. I ended up with a Vera Wang 2008 couture, needless to say I am more then pleased with every moment I was there. Thank you for everything and Tracie should get some praise from the both of us. I will recommend everyone I know to visit Tracie. Monika L |
Thank you Tracie, for helping us find the perfect dress. We couldn't have done it without you! ~Christine & her mom |
Lacrecia Thank you so much for a great wedding gown shopping experience! You were very professional and made our afternoon special by aking your trime and helping us find the perfect gown. Thank you Tina also for all of your help. We appreciate you both so much! ~Sallie M. |
Allison, Just wanted to thank you again in helping me choose "the" dress. It was a pleasure to work with you and i appreciate your kindness and honesty. Thanks for making my decison making process a memorable one! ~ Gina B. |
To whom it may concern We always believe that others should be recognized for their service. We have visited your business three times in the last few months and have found each visit productive and enjoyable. The service was exceptional. Your staff was most gracious and took the time to answer our questions amidst a busy setting. We would especially like to mention three of your employees in particular. They are Hope, Amanda L & Amy C. We would like to thank these three ladies for their time, suggestions, kindness and professionalism in their work. Thank you, Karen & Diane |
Sarah Thanks so much for all of your help with picking out the perfect dress for my wedding day! I appreciated it so much. I loved my dress. Please thank all of the staff that helped me at Bridal and Formal. Thank you, Angie |
Lacrecia, I came in on August 3rd & 4th in search for bridesmaids dresses and the perfect dress for my big day and I wanted to take a moment to say thank you for your time and advice. You also were a big help when I got overwhelmed with so many opinions. I sure learned a lesson!! He! He! I can’t wait to get my dress and fell as beautiful in it as I did that weekend – thanks again for everything. Bride-to-be, Kristina E. |
Dear Lacrecia & All Thank you for such a wonderful visit to your shop last Friday! What perfect memories our daughter Katie has of the day when she chose her wedding gown! You are dear and you were all so kind and caring. We appreciate you very much! ~Sincerely, Laurette & Bernie & Juliette & especially Katie |
Lacrecia, I just wanted to thank you for helping me find my dream wedding dress. You were so kind and full of energy while helping me try on many many dresses. You are a wonderful person and hard worker and really seem to enjoy you job. Thanks again for your time and patience with me – Always, Nikki B. |
My daughter, her maid of honor and I visited this store today. What a pleasant experience!! I will say that I had spent some time at your site looking at the designers' collections and had encouraged my daughter to do the same. (She lives in Lexington, KY; I live in Dayton.) My daughter did have some printouts of a few dresses she liked. At first, we were kind of lost in the maze (or just perhaps overwhelmed by the selection.) But, when our saleslady arrived, she took the printouts and went to work. The next thing I knew the saleslady had expanded the selection to maybe ten or so breath taking gowns. She really knew the merchandise quite well and was very skilled at finding gowns matching my daughter's taste and at helping my daughter to narrow the choices down...(If I had had to play that role, we would still be there because at least half of those were so stunning I would not have been much help.) I would have never thought that from start to finish this big decision would be made, nor the size be determined, nor the gown ordered and paid for in a mere 2 and a half hours! If you had a blog at this site, your customers could post strategies and praises! (I realize there's a risk that you may get less than constructive comments from the general public on a blog...) Will you please, please pass my praise and admiration for the saleslady (I believe her name was Sally) to this enterprise?? She was knowledgeable, energetic and conducted herself with a great deal of professionalism!! |
About a month before my September 23, 2006 wedding, I received a phone call from the dress shop that was making my wedding gown. They informed me that they had forgotten to make my dress, and that they were ‘really sorry,’ but there was nothing they could do since my wedding day was less than a month away. Panicked and in tears, I called my mother who suggested we go to Bridal and Formal in Cincinnati, Ohio. Two days later, we hopped in a car and drove down to Bridal and Formal. The store was about to close, but they knew we were on our way and the details of the aforementioned catastrophe. Upon arrival they treated me with respect and compassion, and they took charge of a situation that until then had seemed to have spiraled out of control.
The bridal coordinators showed me many beautiful dresses. As a rack of new dresses was about to be placed on the floor, I saw one and instantly felt something tell me: “There is the dress you will be become a bride in.” Seconds later, after donning the gown, I finally felt that feeling that brides before had told me about: the feeling of never wanting to take the dress off; of twirling, of laughter, and a sense of peace and beauty.”
Within forty-five minuets of my arrival at Bridal and Formal, a dismal situation was turned into one of elation and joy. This couldn’t have been done without the amazing staff and dresses of Bridal and Formal.
I took another vow that day – one to never let a friend of mine get married without going to Bridal and Formal. In fact, just last week, this vow was tested. Now - one of my dearest friends will also be a beautiful bride in a Bridal and Formal gown. This is truly a magical place where wedding dreams come alive. |
To Whom it may concern,
I experienced such a lovely shopping memory at Bridal and Formal Today! My mom & I came in a bit discouraged with our search for "the" dress. My Fiancé & I will be married in April on a small island on the beach in the Bahamas with only our immediate families attending. Because of this unusual wedding plan, what I pictured for my dress is not a traditional princess gown.
Yesterday, my mom & I started our quest for this unique dress. After several stops yesterday, we decided to make the trip to Cincinnati to check out the well-renowned Bridal and Formal. Upon entering, I felt overwhelmed with the sheer volume of dresses in this store!
Tracie led us on our journey through wedding dress wonderland; my mom & I both simply adored her! She listened to what we hoped for, catered to our needs, and made me feel both beautiful and special. Tracie was personable, fun and full of energy. Her approach helped me to see myself wearing the dress we chose on the beach; however, she never seemed pushy to me. What a wonderful experience to have shopping for the happiest day of my life! What left the deepest impression on me was that it appeared just as important to Tracie that I find the perfect dress as it was to both my mom and myself.
The service provide at this establishment is stellar! Thank you for a memorable and excellent shopping experience! ~Maggie H. |
Dear Tracie, Thanks so much for all of your help with Melissas's dress last Wednesday. It was so much fun & you were so helpful to both of us. She will be floating down the aisle next September! Thanks Again, Sharon A. |
Hope, Thank you so much for all of the time and phone calls you placed to Eden Bridals on my behalf. I really appreciate it and I'm sure Rebecca (bride) Does as well. Thanks Again ~Leigh L. |
Manager of Bridal and Formal, I'm writing to let you know what a wonderful experience I had in your store on Saturday June 10th. I was there wedding dress shopping. My friend and mom came with me. I already had an idea of what I was looking for and described this to Lacrecia. She was the best sales associate I have ever encountered. I had been to two other stores looking at dresses and didn’t have a very positive experience. Lacrecia was AWESOME. She listened to what I liked and didn’t like about each dress and came back with more to try on. She talked about the facts of each dress, not her opinion of me in each dress. I will be recommending your store to anyone I know who is getting married in the future. I cannot say enough good things about Lacrecia. She is truly an asset to your store. Sincerely~Julie H. |
| Dear Bridal and Formal Inc. I recently had my wedding on April 18th. Both my bridal gown and the bridesmaid's dresses came from your shop. Both were gorgeous and absolutely perfect for my dream wedding. I loved your selection and all your efforts to help me find exactly what I needed. Thank you ~ Heather N. |
Cynthia, This is to thank you for your wonderful help last Saturday in picking out my wedding gown. Your fun attitude and honesty really made the experience enjoyable for both my mom and me. You're great at what you do. I am looking forward to modeling my dress for you. Sincerely ~ Regina R. |
Lacrecia, I just wanted to say thank you so much for helping me pick out my wedding dress. You really made things easy for me (I think I would have lost my mind if I had to look through your entire store J ) I can't wait to see my dress! Thanks again ~ Emily A. |
Dear Kelly, I wanted to send a special thank you to you for helping my family and me last Saturday. You made my experience a stress-free and fun one. After we left the shop your name came up a couple of times and then ended with "what would we have done if Kelly wasn't there to help us!" Thank you again for all of your help!! Sincerely ~ Erin D. PS. I am going to recommend you to all of my future-brides-to-be friends! |
Lacrecia, I don't know if you normally get tips, but you were so wonderful the day I was in I wanted to tip you but had no cash. I thought you might enjoy this gift card!! Your help and willingness to play with my crazy hair really helped me pull together a final look for my wedding. I was able to really visualize it for the 1 st time. Which really helped put me at ease. You were GREAT! & helped make all this planning much more fun. Thanks a ton! ~ Wendy F. P.S. I have recommended you and Bridal and Formal to everyone who will listen!! Thanks Again for helping make my wedding my own and special! You were great! |
Dear Bridal and Formal, I really appreciated your help and concern last month when I came to Bridal and Formal after a dry-cleaner had damaged my wedding gown. Thank you for listening to me in a very stressful time and for dropping everything to help me. Sincerely ~ Susan B. |
Bobbi , Hi! I just wanted to say thank you for helping me find the ideal dress for my wedding! I was the one that we found the Reem Acra dress for and my mom took the whole day to decide J I will be by eventually to pick up my veil when it comes in. Thank you so much again! You're so sweet!! I really appreciated all your efforts! You were great! I've already referred so many girls to your shop. Thank You! Sincerely ~ Anna B. |
Dear Bridal and Formal Thank you very much for helping me to select the perfect gown for my wedding day. You made me feel unique and special every time I came in, which was important to me. You made the whole experience a little less overwhelming! You also took great care of my mother and she looked stunning in her dress on our wedding day. I have since recommended you to many others, and I have not heard anything but praise! You make every women feel like a beautiful bride. Thank you ~ Anna W. |
Dear Paris , Thank you for all of your help in selecting the perfect headpiece for my wedding day! I wore my Paris piece with pride at my April 30 th wedding. It looked really beautiful, and I plan to pass it on to my future daughters! Thanks for making it so easy! Thank you ~ Anna W. |
I just wanted to thank you so much for helping me find my dream wedding dress & for making my first experience at Bridal and Formal so enjoyable! We will see you when the dress arrives! Thanks ~ Jenn H. |
My daughter Lara & I had a super fun day trying on wedding dresses last Monday. You were so patient and helpful. Lara liked several of the dresses and I thought they looked great. She seems really stressed over finding "the dress." I think if I could get her to relax and forget about the outside wedding and just go with the dress of her choice, then everything will fall into place. I hope we get to make another trip back soon! Thanks ~ Judy & Lara |
Dear Lacrecia, Thanks so much for your help in choosing my wedding dress. No other store in the city has an associate as nice and caring as you! I appreciate all you help! ~ Chris K. |
I just wanted to thank you for your kindness, patience, professionalism, and understanding. We felt like you were and angel that we met because of how efficient and helpful you were. We wanted to put the entire nightmare of the first gown behind us and you made that possible! You also made it possible to find the most beautiful Paloma Blanca gown. Thank you so much. We'll never forget how kind you were. Thank you ~ Jennifer H. |
Dear Bridal and Formal I wanted to thank you for all your help when I was looking for my wedding dress. You were so helpful and very honest with how each dress looked on me. I can't thank you enough for all the patience you had each and every time I came out. I'm so glad you had me try on a strapless dress because I, myself never would have. And thanks to you I have found the perfect dress. You were so wonderful to work with. Thanks Again ~ Heather S. |
Thank you so much for making dress shopping enjoyable. I really appreciate all the help and attention you provided me. With your help I found the perfect lace dress for my beach wedding! And the perfect shoes - flip-flops!! Thanks so much ~ Amanda M. |
Lacrecia Just wanted to say thank you for making my visit to Bridal and Formal so great. I really appreciate all the help you gave and all of your expertise. You were able to help me find the dress of my dreams - the fist step to making my special day all that I have dreamed of! Thanks again ~ Stacy O. |
Dear Bridal and Formal, Thank you so much for your help with the dresses for our wedding. We purchased my bridal gown, bridesmaids gowns & flower girl dress at your store. You always met our needs and made planning our wedding easier. You were always helpful when we called with questions. - Thanks again ~ Mandy D. |
Lacrecia, I can't thank you enough for all your help in finding my wedding dress! You are very professional at what you do but you also make it very fun. I really appreciated that. I was so lucky to have you and just wanted you to know. Thank You ~ Janel K. |
Lacrecia, Thank you so very much for all that you did to make Saturday even more special than it was going to be! I am so thankful that God puts special people like you in the right places! Meg & I both are so happy with her dress and all of the accessories. We are both looking forward to coming back and looking for bridesmaids and flower girl dresses..etc. Thank you again and God bless you ~ Lou Ellen & Meg F. |

