FAQ
You can find us at 300 West Benson Street in Cincinnati, OH. Right in the center of the charming Reading Bridal District. We’re excited to welcome you!
For our classic bridal appointments, we do not charge to cancel.
We gladly welcome walk-ins! However, appointments are highly recommended—especially on weekends—as walk-in availability depends on our stylists' schedules. To make an appointment you can either visit the "book your appointment" tab on our website or call us at 513-821-6622.
Absolutely! We always love when our customers come prepared with their favorite drinks. However, please note, since there is a lot of samples around we do not allow any juices, coffee or most food items. Thank you for being understanding! If there are any questions, please feel free to give us a call as we promise to make your experience the most enjoyable!
While we do not offer alterations in house, we have a list of places that we recommend our customers to go! Please find this list under the "our vendors" tab of our website. If you prefer to speak to us about it directly, please feel free to give us a call and we will be happy to suggest someone!
We understand that tipping Bridal stylists is becoming more common these days, but we want you to know that it is totally up to you. Our stylists are allowed to accept cash/Venmo tips if you feel she did an exceptional job during your experience. However, this is NOT a requirement by any means and there is no pressure to do so.
There are two different ways you can inquire about the status or delivery of your order! You can either reach out to us via our text line at (513) 259-2274 or you can send us an email at bridaldept@bridalandformalinc.com. Please ensure that with either method you choose that you always include your first and last name in addition to the item you wish to check.
No, we do not sell undergarments at this time.
Unfortunately, we do not sell shoes at this time.
BRIDAL FAQ
Our bridal gowns range in price from $1,500 to $10,000.
For our classic bridal appointment, we allow up to six guests to accompany you. If you have more than 6 guests, we recommend you upgrading to a Luxe Appointment to be able to accomodate bigger groups. Please note, we do this for the level of comfort for you and your guests in our designated fitting areas!
Our Classic Bridal Appointment is a complimentary, one-on-one shopping experience with an expert bridal stylist who will guide you through finding your dream dress.
Our Luxe Bridal Appointment offers everything included in a Classic Appointment, plus an elevated experience featuring a private bridal suite, complimentary refreshments, personalized gown selections, and extra touches designed to make your dress-shopping experience even more memorable for you and your guests. To learn more about our appointments or to book then click here
The arrival time of your bridal gown can vary based on the designer, season, and supply chain delays. Generally, it can take anywhere between 5 to 8 months to arrive when you order your wedidng gown.
Our collection of sample sizes is super diverse, with a range of sizes from size 6-30!
Absolutely! We pride ourselves in having one of the best plus-size selections of bridal gowns in the area! Our plus-size sample sizes ranging from size 18-30.
Please note that all sales are final for wedding gowns. When purchasing your dress, we require a 60% deposit. The remaining 40% is due when you come to pick up your dress.
It’s recommended to purchase your accessories at the same time as your wedding gown selection. Our accessories usually take around 12-16 weeks to arrive, but we also offer rush fees for those who need earlier delivery.
Our Store Event showcases a designer’s latest collection that has yet to hit the stores! These stunning gowns are available in our store only for a limited time. As a bonus, some brides may have the opportunity to collaborate with the designer, making their experience even more memorable.
A "loaner program" is essentially a way for a customer to bring in a sample style that we don't already carry in store. We do offer this as an option but it is only dependent on the desinger and/or style! If you have any questions about a particular style, please give us a call and we will be happy to help you!
BRIDESMAIDS FAQ
To ensure your dress arrives in time for the wedding, it is advised to place your order at least 6 months ahead. Generally, the dress takes around 4-5 months to arrive.
Great news! We can still take orders from your bridesmaids. We kindly request they provide us with their bust, waist, and hip measurements to ensure a perfect fit. We recommend having the measurements taken at another store or by a seamstress. Once they have their measurements, they can call us to provide them, and we will happily recommend the best size and place the order for them with the rest of the party!
We ask that each bridesmaid completes their payment and selects their preferred size to finalize the order smoothly.
Unfortunately, due to the small space that our bridesmaid dresses are in, we require an appointment to come in and view bridesmaid dresses and colors! If you have any questions about colors or styles, please feel free to call us and we'd be happy to help!
If your question was not answered here, please feel free to message us through the form in the "contact us" tab on our website or give us a call at (513) 821-6622. We are more than happy to answer any questions you may have!